Should I be charged for repair if I’ve got AppleCare?
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hi, i attend a large state university and was just struck upon a huge bill for a repair on my Mac book. my laptop's hard drive had an issue, so i went to this computer repair service operated by the school, thinking that it was just a simple student service. they are asking 5 for replacing my hard drive, installing the proper OS. Both of which are covered by my Apple Care warranty. this manager of this repair service explained to me that they were licensed by Apple to repair their brand of computers according to warranty guidelines. Apple.com quotes, "Reimbursement for labor, parts and travel for repairs covered by the costumers Apple warranty agreement. Anyway! my question is for you all is, does anyone know if what this service is doing is legal? Does apple allow a service to charge a fee for repairs on a macbook with an apple care protection plan? is there anyway i can get out of this fee?!? lol
thanx for the help!
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...how it works and
Apple, themselves, will fix your computer for free if you have the Apple Care Protection Plan. This does not mean you can take it to any random repair shop and have it repaired free of charge. At least, that is how I understand it.
However, if the man servicing the computer was licensed by Apple to operate according to the warranty, you may be able to get out of paying. o_O
I would give Apple Support a call tomorrow and ask.
1-800-APL-CARE (1-800-275-2273)